CUSTOMER LIGHTING TEXT
Dear Customers, In accordance with this Clarification Text, Law No. 6698 on the Protection of Personal Data (“Law”) and relevant legislation; “Osmangazi Mah. Buyukayazma Cad. No: 97 Kıraç - Esenyurt / Istanbul”, the data controller is Asil Krom Evye Sanayi Ticaret A. Ş. (“Asil Krom” or “Company”) which personal data of yours; It has been prepared to inform you about for what purpose, how and for what reason it is processed, with whom it is shared and for how long it is stored.
Disclosure is made within the scope of Article 10 of the Law on Protection of Personal Data No. 6698.
Your Personal Data and Our Processing Purposes
If you shop from our stores; We process the identity, contact, customer transaction, legal transaction and financial information of our customers. Within the scope of the realization of the sales transactions, the conclusion and execution of the sales contract, the issuance of the invoice and the name and surname, address information, shopping and payment information, additional e-mail address in order to ensure that the invoice for your shopping is sent to you electronically, in case of your shopping is done by credit / debit card, We process your credit/debit card information provided that it is transferred to the payment institution.
Customers Contacting Asil Krom
In case you contact us via the contact form, contact address or e-mail, social media accounts on our website, to resolve your requests and complaints, to contact you when necessary, to manage and improve customer experience processes, your name and surname within the scope of studies carried out in this direction. , contact information, your order information if you share it, your legal transaction information if relevant, your requests and complaints, other relevant information to be transferred by you depending on your request and complaint, to be used as evidence in our customer satisfaction works and in disputes that may arise between us.
The Collection Method and Legal Reason of Your Personal Data
Personal data of our customers; We process the information verbally declared to the sales consultant of our company, by recording in our sales and accounting systems, by semi-automatic means or by automatic methods via e-mail. In addition, we collect your personal data shared with us within the scope of documents from judicial and administrative authorities in non-automatic ways, electronically via websites and e-mail channels.
Your personal data is processed in accordance with the following legal reasons:
KVKK art. In accordance with the provision of 5/2 (a), expressly stipulated in the laws (within the scope of fulfilling our obligations arising from the legislation),
KVKK art. Pursuant to the provision of 5/2 (c), we process it based on legal reasons (performance of the sales contract, realization of the sales transactions and providing after-sales support) due to the fact that it is directly related to the establishment or performance of the contract.
Your personal data, KVK Law m. When the purpose that requires processing in accordance with 7/1 ceases to exist and/or we are obliged to process your data pursuant to the legislation, the statute of limitations/reservation